Welcome to Sterve Business.

Sterve FZC LLC operates the Sterve.shop website and the Sterve Business mobile application (herein after referred to as the Service. Our Privacy Policy explains how we collect, use, disclose, and protect information that applies to our Service, and your choices about the collection and use of your information. This policy sets out how Sterve Business collects and uses the information that we collect about you when you use the Sterve Business services. This policy also explains the choices that you can make about the way that we use your information.

Definitions

Information we collect and its use

We collect the following types of information about you:

Personal Data

While using our Services we may ask you to provide us with certain personal identifiable information that can be used to contact or identify you. Personally identifiable information may include Email Address, Phone Number, Business Name, First and Last Name, Cookies and Usage Data.

Image Data

While using our services you may choose to upload or share your business logo, trade license, personal identification documents, products images etc. These can be used for registration of necessary services such as online payment acceptance, marketing for your business, enhance user experience, facilitate user identification, especially in the features that require personalization. These can also be used to improve the functionality and performance of our services, including but not limited to personalized recommendations and content delivery.

Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device.

This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When you access the Service with mobile device, this Usage Data may include information such as the mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

Contacts List

Users are requested to share access to their contact list (as stored on their mobile device on which the App is downloaded), so as to enable the User to share bill/payment/credit updates with his customers (who might be or might not be Users). This contact list of the User is used for improving and enhancing the User experience of the App.

Cookies Information

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service. You can instruct your browser to reject all cookies or to indicate when it is allowed to be sent.

However, if you do not accept cookies, you may not be able to use some portions of our Service.

Use of Data – Sterve FZC LLC uses the collected data for various purposes:

Retention of Data

Sterve FZC LLC will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

Sterve FZC LLC will retain your Image Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Image Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

Sterve FZC LLC will also retain Usage Data for internal analysis purposes. Usage data generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Sterve FZC LLC will retain your Contacts List only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Contacts List to enable the User to share bill/payment/credit updates with his customers (who might be or might not be Users). This contact list of the User is used for improving and enhancing the User experience of the App.

Transfer of Data

Your information,i.e. Personal Data, Image Data etc. may be transferred to and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside UAE and choose to provide information to us, please note that we may transfer the data, including Personal Data, Image Data, Contacts List to another location. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. Sterve FZC LLC will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data, Image Data and Contacts List will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

We may choose to share User Content if Sterve FZC LLC is involved in a merger, acquisition or asset sale, your Personal Data, Image Data and Contacts List may be transferred. We will provide notice before your Personal Data, Image Data and Contacts List is transferred and becomes subject to a different Privacy Policy.

Disclosure for Law Enforcement

Under certain circumstances, Sterve FZC LLC may be required to disclose your Content if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Legal Requirements

Sterve FZC LLC may disclose your Personal Data, Image Data in the good faith or belief that such action is necessary to:

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data and Image Data, we cannot guarantee its absolute security.

You have the right to complain to a Data Protection Authority about the data collection and use of your Personal data, Image Data and Contacts List.

For more information, please contact us at sterve.official@gmail.com.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used. These third parties have access to your Personal Data and Contacts List only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service providers to monitor and analyze of our Service. Google Analytics: Google Analytics is a web analytics service offered by

Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other

Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page.

Children’s Privacy

Sterve Business does not knowingly collect or solicit personal information from children under the age of 18 and the Service and its content are not directed at children under the age of 18. In the event that we learn that we have collected personal information from a child under age 18 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under Please contact us at sterve.official@gmail.com

How long we keep your User Content

Following termination or deactivation of your User account, Sterve Business retains the content for time and for as long we have a valid purpose to do so. In particular, Sterve Business may retain your information for the purpose of comply with its legal and audit obligations, and for backup and archival purposes.

Disclosure Text for Inclusion in Privacy Policy

We may disclose to third party services certain personally identifiable information listed below:

This information is shared with third party service providers so that we- personalize the services for you and perform behavioral analytics.

Any Updates to this Privacy Policy

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy. Please review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

For any questions about this Privacy Policy, please contact us at sterve.official@gmail.com